Vendor dashboards optimize for suggestion accept rate — a vanity metric that rewards autocomplete of imports. Senior teams run blind A/B tests on real tickets: Cursor vs Claude Code vs Copilot (or Bedrock agents), measuring time-to-merge, revert rate, and review comment severity. If you cannot hide the tool brand from graders, you are measuring fashion, not productivity.
⚡ TL;DR: Sample real tickets; randomly assign tools; grade diffs blind; track TTM, reverts, blocking review comments, and escaped defects. Ignore raw accept %. Pair with multi-model routing economics, semantic diff review, and CI-surviving agent refactors.
Design a trial that survives skepticism
// eval_assign.ts
type Tool = "cursor" | "claude-code" | "copilot" | "control-no-ai";
export function assignTool(ticketId: string, salt: string): Tool {
// ✅ stable hash assignment for reproducibility
const h = hash(`${salt}:${ticketId}`);
const tools: Tool[] = ["cursor", "claude-code", "copilot", "control-no-ai"];
return tools[h % tools.length]!;
}
export type TicketOutcome = {
ticketId: string;
tool: Tool; // hidden from graders
minutesToMerge: number;
revertWithin7d: boolean;
blockingReviewComments: number;
escapedDefectSev: 0 | 1 | 2 | 3;
};
✅ Include a no-AI control cohort.
❌ “Engineers pick their favorite tool for the hard tickets.”
Metrics that matter (and ones that lie)
| Metric | Use? | Why |
|---|---|---|
| Suggestion accept % | No | Inflated by trivial completions |
| Time-to-merge | Yes | Cycle time under real review |
| Revert within 7 days | Yes | Quality tax |
| Blocking review comments | Yes | Senior attention burned |
| Escaped defect severity | Yes | Production truth |
| Lines changed | Careful | Agents often churn |
# summarize.py
import statistics as stats
def report(rows: list[dict]):
for tool, group in groupby(rows, "tool"):
print(tool, {
"p50_ttm": stats.median(r["minutesToMerge"] for r in group),
"revert_rate": mean(r["revertWithin7d"] for r in group),
"p50_blocking": stats.median(r["blockingReviewComments"] for r in group),
})
Blind grading: strip tool banners from PR descriptions; graders score behavioral risk using semantic diff review rubrics.
Sample size and fairness controls
# trial protocol (illustrative)
tickets: 120 # >= 30 per arm after exclusions
duration: 4 weeks
exclude:
- pure docs / typography
- incidents (separate study)
fairness:
- same CODEOWNERS rules
- same CI gates
- no tool-specific reviewer coaching mid-trial
Budget LLM spend separately so a “winning” tool is not just the one that burned 10× tokens — see token budgets.
Closing checklist
✅ Dos
– ✅ Blind graders to tool identity
– ✅ Use real production tickets + control arm
– ✅ Track TTM, reverts, blocking comments, escaped defects
– ✅ Pre-register success criteria
– ✅ Normalize CI and ownership rules across arms
❌ Don’ts
– ❌ Don’t crown a winner by accept rate screenshots
– ❌ Don’t let engineers self-select tools on hard work
– ❌ Don’t change review standards mid-trial
– ❌ Don’t ignore cost per merged ticket
– ❌ Don’t skip qualitative notes on failure modes (authz, flaky tests)
Related reading
- Multi-Model Routing: Cheap Draft Models Plus Expensive Verifiers
- Semantic Diff Review: AI That Flags Behavioral Drift Only
- Cursor Agent Mode: Multi-File Refactors That Survive CI Gates
- LLM Cost Controls: Token Budgets Per PR and Per Engineer
Last updated on September 11, 2026
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